CONFIRMATIONS

As a courteous reminder you will receive a confirmation text (SMS) message or phone call prior to your appointment. As a kindness, please respond accordingly.

CANCELLATIONS

We ask that cancellations or rescheduling be made AT LEAST 24 hours in advance. Please understand that failure to do so will incur a 50% loss on individual treatments or of a Gift Card total. This allows us to continue running our business for you at the highest level of service.

HEALTH CONSIDERATIONS

Please arrive 10 minutes early. We’ll ask you to fill out some first-visit forms. Your health information is important to us so we can make accurate recommendations of treatments or when prescribing products. Please answer thoroughly and notify your consultant if you have any allergies, high or low blood pressure, physical disabilities, are taking any medication, or if you are pregnant or generally feeling unwell.

GIFT CARDS

Your Gift Card can be issued in any denomination or for any designated service at Skincentral. Please note that Gift Cards expire 6 months from date of issue. No responsibility is taken for loss or stolen Gift Cards.

MOBILE PHONES

Please respect the other clients around you. We ask that you refrain from using your mobile phone to maintain Skincentral Clinic as a place of relaxation and rejuvenation.

OPENING TIMES

Mon: 10:00 AM – 5:00 PM
Tue: 10:00 AM – 5:00 PM
Wed: 10:00 AM – 5:00 PM
Thu: 9:00 AM – 8:00 PM
Fri: 9:00 AM – 5:00 PM
Sat: 9:00 AM – 3:00 PM